Under the direct command of the shift commanders these services are maintained by three shifts each working 24 hours on and 48 hours off.
The primary EMS service area is divided into four districts each serviced by a fire station. This service is provided at Station #25 and #26 by two firefighter / paramedics manning the ambulance backed up by three firefighter / paramedics following with an engine or quint. At Station #27 paramedic service is provided by three firefighter / paramedics manning the paramedic quint.
Each front line engine / quint is equipped with paramedic equipment so that it can respond to incidents in its district when an ambulance is not readily available.
Northwest Community and Condell Hospitals are the primary hospitals we transport to, but there are provisions to transport to other hospitals.